Here at Ooh La La, we understand that life happens and sometimes schedules change, meaning you are unable to attend your appointment. However, we are sure you can appreciate how difficult it can be to fill late cancellations and missed appointments. Therefore, we ask for as much notice as possible to reschedule or cancel your appointment with us. If your appointment is cancelled within 48 of the service time, or you fail to show up, the deposit will be lost for color clients and a rebooking fee & no show fee for haircut clients.

Thank you for your co-operation and understanding.